Parent & Family Newsletter: Student Move-in Guidelines, Academic Resources, and more
Colgate University Parent & Family Newsletter Summer 2020

An Important Message to Students From President Casey

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Student Move-In

For those of you whose students are studying on campus this fall, arrival will have a unique flavor, with processes in place to protect the health and safety of all. Please note the following guidelines:

Face Coverings and Physical Distancing

All individuals involved in the arrival process, including students, parents, families, and Colgate employees, must use face coverings and observe proper physical distancing guidelines throughout the arrival process.

No Parents or Families in Residential Facilities

We know how very difficult this will be, especially for families, and ask that all prepare for this farewell well before arriving on campus, but due to COVID-19, parents and families will not be permitted inside any University residential facilities.

Contact between parents and family members with other students can compromise the University’s testing protocol and create unnecessary “close contact” situations. Only students, staff and faculty members who have received a negative COVID pre-test will be able to enter residential facilities.

University staff, equipped with proper personal protective equipment and all of whom have recently tested negative for the virus, will be on hand to assist students with moving into campus residential facilities.

Refrain From Visiting Campus

As much as you may be tempted to see the campus, we are not permitting tours (neither student-led nor self-guided) and we ask that families not visit the campus prior to your student’s arrival day and time, to limit interactions between individuals. We look forward to welcoming you to the campus when public health allows.

Arrival Process for:

Free Buses to Campus

For students returning to campus via Syracuse Hancock International Airport.
Reservations: 315-228-4287

  • 8/22 – Pick-up times: noon and 4:30 p.m. EDT
  • 8/23 – Pick-up times: 9 a.m, noon, 1:30 p.m., and 6 p.m.
  • 8/24 – Pick-up times: 9 a.m., noon, 1:30 p.m., and 6 p.m.
  • 8/25 – Pick-up times: 9 a.m., noon, 1:30 p.m., and 6 p.m.

Hale Transportation pick-up location: south end of the airport (near American Airlines ticketing/baggage claim)

Campus drop-off: James C. Colgate Hall.

Colgate Bookstore Curbside Pick-up August 22–25

In keeping with public health measures, the Colgate Bookstore will be closed to in-person shopping from Saturday, August 22 through Tuesday, August 25. Instead, curbside pick-up will be available 10:00 a.m.–5:00 p.m. each day.

Order online in advance for fastest service; select "Curbside Delivery" at checkout — or call 877-362-7666.

Shop the Colgate Bookstore

The Bookstore will call or text you when it’s ready (remember to include your cell phone number). You will park in one of the designated “curbside spots” on Utica St, or walk right up to our Utica St. doors. We welcome questions by phone.

In addition to our large selection of Colgate gear, we’ve added many new categories to our website:

  • Computer and Tech Supplies
  • School & Art Supplies (notebooks, binders etc)
  • Room Supplies (storage, bed and bath, etc)
  • Gifts (HydroFlask, Fjallraven, Socks, PPE, etc)
  • Toys (Puzzles,Trivia Games, Squishable etc)

Check out our windows along Utica St. for our most popular items!

Colgate Bookstore

Shop Local Businesses

Hamilton-area businesses are ready with a variety of curbside and delivery options. Prepared meals and treats, groceries, care packages, dorm necessities, school supplies, and gifts and gift cards are all available for advance or day-of order. Our businesses are taking COVID-19 protocols very seriously and following NYS regulations, ensuring a safe experience for families and businesses.

Shop Hamilton

Academic and Remote Learning Support

Information Technology Services is there to help students succeed in their remote learning and in Hamilton.

Student Guide

Fall 2020 Health and Safety

Icons for face coverings, hand washing, commitment, distancing, and cleaning

Colgate Together, our COVID-19 response website, includes the Return to Campus Guide for Students and Families. We ask that you revisit the site frequently; we will continue to make updates as new information becomes available. Please email if you have additional questions that are not addressed.

Universal Arrival Quarantine Programming

Commitment to Community Health

If your student will be studying on campus this fall, we recommend that you review and discuss the Commitment to Community Health with them. All students who have decided to study on campus this fall must agree to and sign it. This commitment was designed with equity, health, and safety for everyone in our community in mind.

We thank you for your partnership in helping your students embrace this mindset — adherence to these expectations is absolutely critical to our efforts to maintain in-person instruction.

Environmental Health and Safety Preparedness at Colgate

How does Colgate prepare for an emergency? What systems are in place to ensure the well-being of the campus community? This article explains the University’s structure and protocols.

You@Colgate: Personalized Wellness Resources For Your Student

The Shaw Wellness Institute’s new online wellness platform provides articles, videos, tips, and information on campus resources that help students thrive and succeed.

Screenshot from YOU@Colgate portal

Parent & Family Resources

College Ready: A Podcast for Parents and Families

College Ready 2020 logo

Attending college this fall will be unlike any year before. For parents and supporters of college students, the run-up to the beginning of school will be filled with more than the usual uncertainty, anxiety, and tough decisions. College Ready 2020 is a free podcast series for parents and family members hosted by award-winning broadcast journalist Andrea McCarren.

Each episode helps parents of college students prepare for the logistical challenges and the emotional rollercoaster ahead, whether or not their student is going to college for the first time or returning for their senior year. Episodes include The Parent’s Job, Academic Expectations, Social Life, and more.

Stop, Drop, and Roll

It can be difficult for a parent or family member when their college student calls or texts with a problem. Not seeing them on a daily basis makes it hard to gauge the magnitude of the situation. We encourage you to follow the Stop, Drop, and Roll method.


How to reach us
Rebecca Downing
Senior Director, Communications and Parent Initiatives

Parent and family resources

For urgent concerns
→ Concern about a student’s well-being
→ Campus safety Emergency: 1-315-228-7333

Parents and Family Newsletter

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